Privacy Policy

1. Introduction

Welcome to EBO Computers. We act as a trusted technology provider for the hospitality, retail, and broader commercial sectors. Your privacy is paramount. This Privacy Policy outlines how we handle data associated with our POS systems, KDS screens, and enterprise software services.

2. Information Collection

We collect information that helps us provide robust software and hardware solutions to your business. This may include:

• Business Information: Name, physical address, and contact details of the organization you represent.
• Transaction Data: As a POS vendor, our cloud solutions may temporarily process transaction logs crucial for reporting, inventory, and labor management analytics.
• Usage Data: Diagnostics and crash reports from our hardware to assist our 24/7 technical support in preventative maintenance.

3. Data Usage & Processing

EBO Computers uses your data to facilitate and improve our products. This includes ensuring PCI compliance, maintaining cloud infrastructure uptimes (99.9%), and offering continuous delivery of actionable data analytics through platforms like PAR Data Central. We do not sell personally identifiable information to third parties.

4. Security Infrastructure

As experts in Networking and Security, we implement enterprise-grade firewall configurations, robust network design, and intrusion detection frameworks tailored to IoT devices and POS interfaces to protect all hosted client data from unauthorized access.

5. Contact Us

If you have any questions concerning this standard data handling protocol or wish to access/delete associated metrics, you may contact our 24/7 helpdesk through our primary website communication portals.